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FAQ

The FAQ Web Part in SharePoint lets you create an FAQ module with common questions and answers that are auto-generated by Copilot AI, saving time and improving accuracy.

Benefits

  • Reduces Repetitive Questions – Employees quickly find answers without needing to contact HR, IT, or support
  • AI-Powered Efficiency – Copilot AI can auto-generate FAQs from existing documents, saving time on content creation
  • Improves Self-Service – Users get instant, accurate responses without waiting for support staff
  • Always Up to Date – AI-assisted suggestions help keep FAQs current with evolving policies and processes
  • Enhances Onboarding – New employees have a single location to find answers and ramp up more quickly
  • Better Search Results – AI-enriched FAQs surface in SharePoint search for quicker discovery

Key Features

  • Copilot AI Integration – Generate FAQs automatically from policy docs
  • Collapsible Q&A Format – Clean, expandable design keeps content easy to scan
  • Category Grouping – Organize FAQs by HR, IT, Finance, or other departments
  • Search-Optimized – AI-enriched content improves visibility in SharePoint search
  • Mobile Friendly – Responsive layout ensures FAQs look great on any device