Knowledge Base (Loop)
Overview
- A knowledge wiki built entirely in the Microsoft Loop app using Loop Pages for main topics and Subpages for deeper breakdowns
- Organizes complex information into a clean hierarchy, perfect for FAQs, policies, team playbooks, SOPs, or reference guides
- Real-time co-authoring allows teams to update content simultaneously and keep information fresh
- Each page supports rich content: text, tables, checklists, images, links, embedded files, and Loop components
- Easy navigation through the left-hand hierarchical panel, ensuring users can quickly jump to any section or subtopic
- Fully searchable by keywords, making it easy for users to quickly find the exact topic or page they need
Benefits
- Centralized knowledge hub: all team or organizational knowledge lives in one continuously updated workspace
- Improved discoverability: keyword search and clean structure help users find information fast
- Clear structure: parent pages and subpages categorize detailed content without overwhelming users
- Collaborative: multiple contributors can update and improve content in real time
- Reusable & scalable: add new pages or deeper levels as your knowledge base grows
- Integrated across Microsoft 365: share or embed Loop pages in Teams, Outlook, and other collaboration spaces
Common Questions About This Loop Knowledge Base
What is this Loop knowledge base built with?
The knowledge base is built entirely in the Microsoft Loop app using Loop Pages for main topics and Subpages for deeper detail. There is no custom code and there are no third-party tools. It is the kind of clean, maintainable knowledge base Greg Zelfond builds for teams that want their reference content in one continuously updated place.
What’s included in this Loop knowledge base?
Content is organized as a hierarchy of Loop Pages and Subpages, navigated through a left-hand panel so users can jump straight to any topic or subtopic. Each page supports rich content – text, tables, checklists, images, links, embedded files, and Loop components – and the whole wiki is searchable by keyword, making FAQs, policies, playbooks, SOPs, and reference guides easy to find.
Does this design use any custom code or third-party tools?
No. Microsoft Loop is included with Microsoft 365, and Pages, Subpages, keyword search, and Loop components are all standard, out-of-the-box capabilities. That keeps the knowledge base stable, secure, and easy to maintain, and nothing breaks when Microsoft updates Loop. Out-of-the-box is the only way Greg builds.
Can this knowledge base be customized for our organization?
Absolutely. The page hierarchy, topic structure, and templates all get tailored to the way your organization actually documents its knowledge – whether that is HR policies, IT runbooks, team playbooks, or onboarding guides. Greg shapes the structure around your real content and contributors, and the wiki scales cleanly as you add new pages and deeper levels over time.
How does the Loop knowledge base stay current across Microsoft 365?
Loop pages are live everywhere they appear. Multiple contributors can co-author the same page in real time, so an edit made in the Loop app instantly shows up wherever that page or component is shared – including Teams chats and Outlook messages. Everyone always sees the latest version, which keeps the knowledge base fresh without anyone copying or re-pasting content.
Can Greg build this knowledge base for our organization?
Yes – this is exactly the kind of work Greg Zelfond does. As an independent SharePoint and Microsoft 365 consultant and Microsoft MVP, he builds document and knowledge management solutions in SharePoint, Lists, and Loop, including structured wikis like this one. Reach out through the contact page to get started.
