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Audience Targeting

Common Use Cases

  • Showing HR announcements only to employees in a specific region
  • Displaying certain company events only to full-time employees and not the entire staff
  • Tailoring quick links to relevant departments (e.g., Finance links for Finance staff)
  • Creating region-specific navigation menus within the Hub
  • Hiding links to private or confidential sites from the Intranet navigation menu

Benefits

  • Delivers relevant content to the right audiences, improving communication effectiveness
  • Reduces information overload by hiding non-essential content from users
  • Enhances user engagement by tailoring news, links, and events to specific groups
  • Streamlines navigation by showing only pertinent menus and links
  • Supports departmental or regional needs without creating separate sites
  • Improves intranet usability and adoption through a personalized experience

Key Considerations

  • Audience Targeting can be enabled on the following content/web parts: Navigation Menu, Events Web Part, News Web Part, HCWP Web Part, Quick Links Web Part
  • Audience targeting is not the same as permissions. Audience Targeting hides content from non-targeted users, but does not restrict access – permissions must still be configured separately
  • Audiences must be Microsoft 365 Groups or Entra ID (Azure AD) security groups – individual users cannot be targeted directly