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Collapsible Sections

Common Use Cases

  • FAQ pages: build clean, accordion-style FAQs where users can expand only the questions they care about
  • Long-form content and knowledge bases: organize policies, procedures, and how-to guides into logical sections without overwhelming users
  • Department and intranet pages: group information by topic (HR, IT, Finance, Benefits, Training, etc.) for easier consumption
  • Audience-specific content: separate content for different roles or groups (employees, managers, new hires, vendors)
  • Training and documentation hubs: structure step-by-step guides, troubleshooting content, and learning resources

Benefits

  • Cleaner page layout: reduces visual clutter and prevents long pages from feeling overwhelming
  • Improved user experience: allows users to quickly find and focus on only the content that is relevant to them
  • Better content organization: encourages logical grouping of related information
  • Enhanced mobile experience: makes long pages easier to consume on smaller screens
  • Fully out-of-the-box: no code, scripts, or third-party tools required

Key Considerations

  • Clear section titles are critical: titles act as navigation and must clearly describe the hidden content
  • Default state matters: sections can be expanded or collapsed by default; collapsed is usually better for long pages
  • Not just text: sections can contain other web parts such as images, lists, forms, videos, etc.
  • Avoid overuse: too many collapsible sections can hurt usability and make pages feel fragmented