Communication Sites in SharePoint are designed to broadcast information to a broad audience, making them ideal for company-wide communication, news, and storytelling.

Common Use Cases

• Intranet homepages: central landing page for organizational news and resources
• Corporate communications: leadership messages, announcements, and company updates
• Department portals: HR, IT, or Finance portals for policies, benefits, and guidance
• Knowledge hubs: curated content, FAQs, and reference materials for large audiences
• Campaign and initiative sites: change management, product launches, or internal programs
• News publishing: visually rich news posts targeted to specific audiences

Benefits

• Optimized for broadcasting: built to communicate to many, not collaborate with few
• Visually engaging layouts: full-width sections, hero web parts, and flexible page design
• No Microsoft 365 Group dependency: cleaner permission model without Teams or mailboxes
• Easy content consumption: read-only experience for most users improves clarity
• Hub site ready: ideal candidate for hub site association

Key Considerations

• One-way communication model: not designed for heavy collaboration or co-authoring
• No Microsoft 365 Group connection: Communication Sites cannot be connected to a Microsoft 365 Group, like Team Sites
• Permission planning is critical: authors vs readers must be clearly defined
• No post-creation conversion: once created, a Communication Site cannot be converted into a Team Site
• Content governance required: news and pages should be reviewed to avoid outdated information