Quality Department

A central hub for Quality and continuous improvement – from incident tracking and audit reports to standards, forms, metrics, and training resources.

Overview

• Clean, intuitive layout to make policies, procedures & performance metrics easily accessible
• Quick-access linking to key quality tools: audit reports, CAPA (Corrective & Preventive Actions), standard operating procedures (SOPs)
• Quality News & Announcements so everyone stays informed of the latest audits, corrective actions, or quality improvements
• Events calendar to display upcoming training sessions, audit schedules, or quality-review meetings
• KPI Dashboards showcasing defect rates, audit completion, CAPA closure, and customer satisfaction trends

Benefits

• Consistent compliance: easy access to standards, SOPs, and guidelines ensures everyone follows the same quality processes
• Improved transparency: audit findings, metrics, and KPIs in one place
• Reduced errors & risks: quick reporting & tracking of non-conformities lets issues be addressed rapidly
• Faster onboarding for Quality roles: new team members can find all training, policies, and tools in one central site
• Enhanced collaboration: Knowledge sharing via feedback, lessons learned, improvements, and updates
• Low maintenance: built using native SharePoint web parts – no custom code needed