IT Department
An employee-facing IT Department site built in SharePoint, designed to centralize support resources, communicate updates, and showcase the IT team.
Overview
- Centralized IT homepage providing quick access to critical resources, support tools, and self-service content
- Quick Links to important IT resources and commonly used systems
- How-to videos and visual guides to help employees resolve common issues independently
- Countdown timer highlighting upcoming network maintenance and planned outages
- Combines IT news, technician recognition, and an IT team directory in one easy-to-navigate location
Benefits
- Reduces IT support tickets by providing employees with self-service resources, how-to videos, and quick access to common IT tasks
- Improves communication around outages and maintenance through visible IT news and a network maintenance countdown timer
- Saves employee time by centralizing important IT resources, tools, and links in one consistent location
- Increases transparency and trust by showcasing IT team members, roles, and areas of responsibility
- Boosts morale and engagement by recognizing outstanding technicians and team contributions
IT Department Homepage
IT Department Quick Links
IT Department News
IT Department Common IT Tasks
IT Department Countdown Timer
IT Department Team Members
IT Department How to Videos
IT Department Send a Praise